Automating sales enquiries and test drive bookings

The Problem

Every sales inquiry is high value, but most dealerships struggle to capture them.

A potential buyer calls about a Ford F-150. If the line is busy, they’re put on hold. If staff miss the call, the lead often disappears — straight to a competitor. Even when answered, notes can be incomplete: no name, no email, no follow-up.

The result? Missed test drives, lost sales, and wasted marketing spend.

The Solution

• Lynq’s voice agent answers instantly, 24/7, ensuring no lead is lost.

• The agent collects essential details in a natural flow:

• Customer name and contact infoVehicle of interest (e.g. Ford F-150)Preferred time for a test drive

“We have Saturday at 11 AM or Monday at 3 PM. Which works best?”

The appointment is confirmed, and all data — name, number, vehicle interest, booking details — is logged directly into the CRM, ready for follow-up.

The ROI

• Recover lost leads: 27% of inbound sales calls go unanswered. Automating capture ensures every inquiry is logged, boosting conversion rates and protecting tens of thousands in potential vehicle sales.

• Increase revenue: Dealers see 8X ROI, with recovered sales opportunities worth $100K+ per month from captured inbound leads. Even one saved F-150 sale can cover months of automation costs.

• Enhance CRM accuracy: Every call writes structured data — vehicle of interest, customer details, booking info — into the CRM, enabling better follow-up and higher close rates.

• Improve speed-to-lead: Automated scheduling means test drives get booked on the first call, reducing drop-off and keeping buyers engaged. Studies show responding within 5 minutes boosts lead conversion by 9X compared to slower follow-up.

The Result

Every sales call turns into a logged, actionable lead.

Test drives are scheduled instantly.

Sales teams walk in each morning with a pipeline of qualified prospects already in the CRM.

For dealerships, the impact is clear: higher lead conversion, more test drives, more cars sold — and no more wasted ad spend on calls that slip through the cracks.